Yes, I know. I just published a post on why Fiverr is no longer going to cut it for me.
Before I wrote that post, I had this post in mind. By the time I canceled my profile I had cashed in at well over 1k in just a few months and had glowing reviews. I’d developed some solid systems for making the most out of the”Walmart of freelance sites”, as Krystal and I call it.
I was constantly jotting down tips for our DJO group members to increase their own Fiverr sales and seeing my own sales climb daily. The systems I developed were working.
It would be a waste to toss these tips away in light of deleting my own account. After all, Fiverr isn’t the wrong answer for everyone.
So if you’ve read this post and if you decide you want to give it a try, please proceed to my most valuable Fiverr tips below, and start making money.
1. Know what you’re dealing with
This may be one of my most important Fiverr tips, so heads up.
I spoke of the “race to the bottom” in my other post, which is a concept you’ll need to understand and accept if you’re going to make money on Fiverr.
Basically, it means everyone is racing to do things cheaper, faster and with less resources every day. Whatever it is you specialize in, you will find someone on Fiverr who has managed to cut turnaround time and cost in half.
And when the baseline price is $5, that usually means they’ve doubled the value you provide for that same price.
How can you compete in that kind of marketplace when you have bills to pay (or just really don’t want to give up on PSL’s this season)?
If you’re not living in a place with an inferior exchange rate, that can be tricky.
The first step is letting go of the Fiverr frustration and embracing the marketplace. Know that your clients are looking for the cheapest rates. Be ready to be treated like a quick solution to a quick problem. Don’t be shocked when you feel like a fast food-esque copy or content service.
It won’t always happen, but it is common.
That’s the nature of the beast, and if you don’t like it, you can cast your vote elsewhere by deleting your account and working with other platforms.
2. Offer services that are in demand
This might come with some trial and error, but as with any freelance marketplace, your services need to solve a problem for your ideal client.
Offering cute, quirky services might be tempting on Fiverr (and by all means, list some and test them out—this is the perfect place to see what you can get away with), but people with real problems are coming to this site to find solutions, and the more likely you appear to have the solution, the higher your chances of landing orders are.
I offered a range of services, but by far my most popular orders were Pinterest mood boards, Etsy product descriptions and bio/about page edits.
I offered other things too, like eBook editing, photo editing and an eBook full of Etsy tips. None of those turned out as many leads.
3. Know what you’re willing to do for $5
Seems obvious, right?
But I see a lot of people upping their value without upping their price.
Fiverr allows you to do package up-sells on your gigs, meaning offering an additional word count or quicker turnaround time for an additional fee. Many sellers smartly price those fees a bit higher.
One of my most successful up-sells was a full shop audit on any Etsy shop with personalized tips on how to improve sales.
Many people bought the $5 product description gig and then tacked that on for an additional $25.
I then spent a few minutes browsing their Etsy shop for missing links and delivered a nice, clean PDF audit to my customer. It was a no-brainer for me since I’ve been selling and buying on Etsy since 2008 or so, and I know a thing or two about what makes a listing sell.
Think about what expertise you have that can be infused into your gigs to create up-sells.
4. Be easy to work with
This sounds like more of a benefit for clients, but it ends up being a huge benefit for you.
Potential clients on Fiverr are there for one other thing aside from cheap labor: to save time. If you can help them do that by having extremely clear headlines and images, and succinct gig descriptions that explain exactly how you’re going to make their life easier, they’ll be more willing to buy.
Spelling out everything you deliver clearly (and perhaps in bold) will reduce misunderstandings, answer questions before they’re asked, and make your clients feel more confident about working with you.
Let’s put this into practice in one simple example:
If you keep getting the same questions about your gigs, edit your gigs to provide that information! If you think you’ve already explained it, it might be time to clarify.
The caveat here is, there are always going to be people who ignore the information you provide and ask you a bunch of questions anyway. See tip #7 for advice on how to deal with that like a pro.
5. Stand out in a saturated marketplace
Fiverr is literally overflowing with service providers… so how does one stand out when they’re just getting started and people offering the same services have been doing it for months—or even years?
By listing new services, you’re getting a leg up immediately.
Fiverr promotes new services that look promising in their newsletter and occasionally bumps them to the top of search results.
In order for that to matter, though, you’ll need awesome cover photos for your services that are attention grabbing and catered to your target client.
Knowing I wanted to serve aesthetically-minded business owners who had fashion/lifestyle eCommerce sites, I tried to design covers that would remind them of a fashion blog header, but used bold text to stand out in the sea of results.
6. Drink that coffee and stay sharp
Thinking of offering several gigs and always keeping “vacation mode” switched off?
Prepare to get several orders per week, even in the beginning, that require a completely different frame of mind. As a writer, you’ll find yourself dealing with clients who have different copy tones or target customers multiple times per day.
Trust me, it gets a little bit taxing on the brain.
To deliver quality work, you need to stay on top of your game and know when to batch orders for more efficient processing. Offering several gigs that pertain to the same target client can alleviate this to some extent.
If you’re only casually using Fiverr and keeping vacation mode time on, this is less of a problem… but forget about making any substantial money.
7. Use consistent systems
Identifying and implementing systems can make the Fiverr experience more profitable and enjoyable. One of the most important systems I’ve ever implemented was the use of canned responses.
My first canned response was created when I kept getting the same question about my Etsy product description gig. I made a text file on my desktop (and kept one in my phone) to quickly respond to clients asking this question.
That evolved when I added a line offering an up-sell, which raised my average profit-per-order considerably.
I realized I could also create canned responses to greet potential customers once they inquired about virtually anything, always customizing to include their name and specific details.
I then made one for deliveries to ensure I sounded chipper and helpful, even on days where I hadn’t gotten out of pajamas and was in no mood to tap out cheery messages.
Consider how you can make your customers happier by being prepared with information and colloquial interaction at each touch point. This can truly make the difference in your feedback and return client rate.
8. Protect your time
I mentioned batching above, which is a must when you’re dealing with a high volume of projects. Protecting your time when your profit is limited is essential.
You can save on time by uploading pre-made products, or products that take very little time. I suggest choosing things that specifically costs you very little time because it falls within your area of expertise.
Another way to protect your time is to set your lead times appropriately.
Know how much time it takes you to do one task and then imagine a day where you wake up and have 5-7 orders sitting in your inbox. Now you have the same lead time for all of those tasks.
Get ahead of this by cushioning your lead time by a day or two. Remember: you can always deliver early if you’re good for time, and make clients even happier.
9. Little effort = big results
Here’s the second most important Fiverr tip.
Yep, I’ve saved one of the best for last.
As I mentioned in my new rules for writers making money online (read that post if you haven’t—it applies to Fiverr, and all freelance sites), just putting in a little bit more effort can skyrocket you beyond the masses in the freelance marketplace.
Most people aren’t doing amazing work.
Most people aren’t delivering early.
Most people aren’t putting that extra human touch into their services.
Most people aren’t treating every moment of interaction with customers as an opportunity to make them ecstatic.
Hell, most people aren’t even writing that well! If you can do something slightly better than “most people”, you’ve already given yourself the edge.
Think about some of the ways you can do this, whether it’s the way you communicate, the way you deliver work, or the extras you offer on your gigs. Just don’t forget to protect your time and your wallet by remembering your ROI when using Fiverr.
I hope that some of these tips help you get ahead of the Fiverr game. I’d love to hear about your experiences on the site in the comments below!
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Opening image via Kaboom Pics.
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